We're thrilled to announce that starting today, our Text Messaging platform is now live and ready for you to use. Simply login and look for the shiny new Text Messaging link in the navigation.
If you're not utilizing text messaging for your event, you could be leaving big opportunities and even bigger sums of money on the table. Did you know that text messages have an impressive 98% open rate compared to email's 20%?
No kidding!
Boost your ticket sales significantly by sending mass text messages to past attendees, keeping them informed about new events, seasonal offers, or limited-time flash sales. Alternatively, enhance attendee engagement before and after an upcoming event by sending reminders, providing directions, or requesting post-event survey feedback.
However you'll use our text messaging platform, we're convinced you'll be happier than a seagull with a French fry. But before you fly into your account, here's a quick rundown of what you need to know:
1: Brand Verification + Picking a Number
To send to the masses and reassure cell phone carriers you're not sending out "expired auto warranty" texts, you'll need to complete a one-time brand verification with the carriers for just $49. Don't worry, it only takes a few minutes!
Check out this video for a step-by-step video on how to do it and get your own your very own dedicated phone number for sending.
2: Choosing the Perfect Plan
We offer two plans for mass messaging. The $19/month + 4 cents/message plan is perfect for seasonal or occasional use. For bigger events or year-round use, the Super Sender plan at $99/month + 2 cents/message is your go-to.
Feel free to upgrade or downgrade anytime - the monthly fee maintains your dedicated number and keeps your brand active. And because there are no contracts, you can quit at any time if you never want to.
3: Send Mass Text Messages with Ease
Supercharge ticket sales by sending a mass text to past attendees in minutes. Here's a handy video to guide you through the entire process from creation to sending.
Also, don't forget to review your ticketing pages to ensure you are capturing phone numbers going forward the right way.
4: Keyword Auto-Replies
Create auto-replies for specific keywords to help deliver helpful links, information, and instructions. This is perfect for sending directions, ticket links, or event hours when attendees text in a particular keyword.
Ready to engage your event attendees like never before? Dive into your account today and start texting!
And if you have more questions, be sure to check out our help center guide which is loaded with answers to common questions about texting.
We hope you're as excited about us and can't wait to see how you use it. And this is just the start -- stay tuned for many more enhancements to our texting platform in the coming months.
Happy sending!
