Throughout the fall at Forsaken Hollow, thousands of thrill-seekers brave the terrifying halls of the Evil Intentions haunted house. It’s a unique haunt with handmade costumes, an unapologetically dark theme, and no clowns in sight—just a terrifyingly good time. Voted by Haunted House Chicago as the #1 haunted attraction in Illinois, Evil Intentions has mastered the art of scaring attendees. As for managing thousands of adrenaline-fueled visitors each night without chaos? They’ve mastered that, too.
According to Jazzmine Nicole, the Haunt Manager, their partnership with TicketSpice has been a game-changer. She admits that before switching, they had no idea what they were missing. Here are the advantages they experienced with TicketSpice.
Lightning-Fast Check-In = Less Waiting, More Screaming
Like many haunts and seasonal attractions, Evil Intentions faces the challenge of managing massive crowds. With 1,500–2,500 visitors per night and up to 20,000 per season, efficiency can make or break an event night.
With the TicketSpice QR code check-in and name-based attendee lookup, lines move fast. That means guests aren’t bored out of their minds; they’re getting scared out of their minds instead.
“I can’t tell you the number of times someone says, ‘My phone’s dead’ or ‘I don’t have reception,’” Jazzmine shares. “But with TicketSpice, it’s not a problem.” She simply asks for their name, checks them in, and keeps the line moving.
More Flexibility = Happier Guests, More Revenue
One of Jazzmine’s favorite features is the ability to upgrade on the fly.
If a guest with a General Admission ticket decides they want VIP access at the last minute, they can instantly upgrade their ticket from the app and charge the card on file. No desktop required.
“TicketSpice has so much flexibility,” Jazzmine says. “And it’s so easy.” Haunts love using TicketSpice to offer dynamic ticketing, promote flash sales, and keep the data organized.
No More Losing Money on Refunds
Haunt hallways are scary, but let’s be honest—refunds and chargebacks are often the real nightmare for haunt organizers. By taking advantage of TicketSpice Purchase Protection, Evil Intentions stopped losing money on last-minute cancellations.
Attendees can add Purchase Protection to their ticket for a small fee, and if something unexpected comes up, their refund is covered. There’s no impact on your event’s bottom line. Ultimately, both you and your customers get to keep more money; it’s a win-win.
Final Takeaways
If you’re running a haunted attraction, don’t settle for outdated systems that slow you down. In the words of Jazzmine,
“Just do it. Make the jump. [TicketSpice] makes my life easier. It makes everyone else’s life easier. There’s so much opportunity.”
From Blood Prison to Evil Intentions, TicketSpice has powered hundreds of haunts. If you want to experience the benefits, click here to sign up, or reach out to our support team with questions.
It’s time to host your best (or scariest) haunt yet!
— The TicketSpice Team
